All Pino bowls are handcrafted in Belgium in a social enterprise. Every bowl is made with care by people distanced from the regular labour market. The sand used comes from the Belgian Kempen region.

PINO Sandstone® is mainly composed of natural sand, with minimal additions of natural pigments and stabilising elements. It's non-reactive, hypoallergenic, and safe.

· Hypoallergenic & non-toxic

· Odour-free

· Durable & eco-conscious

Yes. Due to their high natural sand content, Pino bowls are naturally hypoallergenic and contain no harmful substances like BPA or phthalates.

The 2025 collection is:

• Top rack only
• Low temperature (30–45°C)

Older collections should be hand-washed to prevent colour fading.

Every pet eats differently. We design bowls tailored to their needs:

• Slow feeders for fast eaters
• Whisker-friendly bowls for cats
• Deeper bowls for long-eared dogs

A slow feeder contains raised ridges that slow down eating. Ideal for pets that eat too fast or benefit from more stimulation.

Yes. Choose the appropriate size. Each product page includes a size guide.

Cat bowls are wide and shallow to avoid contact with sensitive whiskers—leading to more comfortable, stress-free eating.

Yes. All materials are tested for:

• BPA
• Phthalates
• Formaldehyde
• Lead

Pigments comply with REACH standards.

• Promotes healthy eating habits
• Reduces stress, gulping, or discomfort
• Built to last for years
• Supports social employment

• Use lukewarm water & mild soap
• Avoid abrasive sponges
• Use a brush for hard-to-reach spots
• Dishwasher-safe (2025 collection only, top rack, 30–45°C)

No. Not recommended. Heating may cause:

• Hairline cracks
• Soft spots
• Discolouration

Use another container to warm food before serving.

No:

• Equipped with anti-slip dots
• Smooth edges
• Optional cork mat or tray for wooden floors

Yes, but:

• If your pet chews, the bowl might be too small
• Switch to a larger model if needed

Years, if properly cared for. Possible signs
of wear:

• UV fading
• Limescale build-up
• Matte spots (from acidic food)
• Removable anti-slip dots
• Dust in small air pockets (easy to brush clean)

Yes. Replacements are available in most DIY shops or online.

Refer to the size chart on each product page.

Example:

• SMALL (14 cm x 6.2 cm): Chihuahua, Pomeranian, Jack Russel
• MEDIUM (17.5 cm x 7.7 cm): Labradoodle, Beagle, Bulldog
• LARGE (21 cm x 9.2 cm): Labrador, Husky, Boxer

Not sure? Contact us for advice.

Yes, but place in the shade and bring inside after use. Direct sunlight may fade natural pigments.

• Shipped within 1–3 business days
• Delivery in BE/NL: usually 2–5 business days
• Estimated delivery shown at checkout

Yes—if it hasn’t been shipped yet. Email hello@pinopets.com.

You’ll receive a tracking link via email.

• Free shipping in BE/NL/DE/LU from €75
• Other countries: calculated at checkout

Yes. We deliver across the EU. Check the country list at checkout.

No, but you can paint it yourself using water-based acrylic paint (no solvents). Test underneath first.

We ship to all EU countries. For overseas destinations, check our store locator.

Yes, for free within BE/NL/LU/DE). You have 14 days to return it unused in its original packaging.

We’ll fix it. Email hello@pinopets.com with your order number and a photo.